When it comes to experiences that highlight escapism from our busy, structured lives, has technology actually become contradictory? Mobile devices, for example, are meant to connect us, but in reality, it has a way of disconnecting our selves to what's going on in the world around us. In the essence of progression, has the dining experience – one that demands our full sensory attention in order to be fully enjoyed – become dulled by our smartphones?
The Wall Street Journal recently covered the topic of mobile tech changing the way we dine – even the way we interact with restaurant brands. We've delved into this topic numerous times in different aspects, including our most recent coverage on Restaurant Mobile Social Consumer trends. Whether searching for a restaurant, seeking out consumer reviews, making a reservation, placing an order, and even paying for a check, everything can now be done in a streamlined process through mobile.
As WSJ journalist Bryan Miller so eloquently writes, "Perhaps the biggest change in the mobile world is the way in which diners make their decisions. Not only do they search on the run, but they also digitally collaborate with friends in the process – cuisine by consensus." Read More