Thanks to concepts like Chipotle, consumers have become conditioned to quick, easy and transparent dining experiences. But in a beloved world of fast casuals, how does a casual chain step up to match speed of service?
Chili's, which made a mark in the industry by adopting tabletop tablets, is taking things a step further when it comes to consumer convenience: delivery service. Though this only works with orders of $125 or more, the new service will bring in a new source of revenue, should it prove to be successful. This also puts the brand in a good spot for lunch, especially office orders. Read More