It’s been made pretty clear that fast casual has threatened both the casual dining and quick-service segments in the restaurant industry. And for legitimate reasons: Fast casual, for the most part, is quick, easy, fresh and customizable.
In the background, hotels have been perking up to this consumer behavior, so expect to see some shifts in hotel dining options. Some have already taken action: in September 2013, Hilton Midtown in New York opened a new fast casual dining concept, called Herb N’ Kitchen. Four Seasons even did a bit of re-shifting in order to meet consumer needs when it rolled out a food truck concept in September, as well. Read More