In the age of information overload, refinement is key. That was the thought behind The Main Dish — a quick compilation of the most bookmark-worthy links from the Foodable WebTV Network. Aside from our usual daily content, every Sunday, The Main Dish will serve a fresh batch of handpicked pieces of the most appetizing lists & literature that you may have missed.
On this episode of Foodable's Front of House podcast, we talk to Pincho Factory CEO, Nedal Ahmad. He explains that you don’t need a million dollar marketing campaign to get customers through your doors. Find out how he did it by listening and following along with the show notes below!
Building a strong foundation is one of the most important things about creating your restaurant empire. It may seem obvious that you must have a foundation before you can build a house but too many restaurant owners will attempt to build their restaurant without one.
Traditional comment cards and now online reviews play a large role in this industry, but only a very small percentage of guests actually fill out the forms and/or leave a review. Plus, it doesn’t always provide a measurable result. To get a truly unbiased, outside perspective, a secret shopper or ‘diner’ in this case, is the best option.
At the chain-restaurant Dick’s Last Resort, customers expect obnoxious service as part of the experience. There must be a call for rudeness somewhere because Chicago’s stronghold of rude, Ed Debevic’s, will be reopening within the next year. Both establishments are not for the faint of heart.
Coming from a number of fast food chains, Kathleen Richardson knew a thing or two about the business, but she wanted to do something a little different. So she dove back into her hometown of Richmond, Virginia and opened a fast casual of her own, The Urban Farmhouse Market & Café.
When a guest walks into your restaurant you want them to have the ultimate experience. Everything from being greeted upon entering to getting their food served on time makes for a positive experience, but when these things lack (even if only once), it can turn a guest’s view from positive to negative.