Ever wonder what your customers see when they come into your business?
James Trapnell, Branding Specialist and Partner at Coterie Hospitality, joins Carrie to take a closer look at how your logo, decor, and even uniforms are sending a message to your customers.
Listen and follow along with the show notes below!
- 2:12 - The Question
- 3:39 - James Trapnell, Branding Specialist and Partner at Coterie Hospitality
- 6:20 - Understanding Your Audience
- 9:37 - The 5 Step Methodology to Unpacking Your Brand Personality
- 14:13 - Re-Branding of McDonald’s
Learn more about Coterie's Hospitality Marketing Academy!