Off-Premise Insights — What the Data Tells Us About Takeout & Catering Operations

In this episode, we talk with Darren Tristano, a foodservice trend expert and 24-year veteran of Technomic Research and Consulting, where he co-founded Technomic Information Services and continues to provide industry insights and perspectives on restaurant, consumer and menu trends.  With a pulse on the industry, we look into what the data is telling us about takeout and catering operations.

Show Notes

  • 0:30 - Introductions
  • 01:15 - Erle sets the stage
  • 02:18 - Understanding the consumer
  • 07:08 - "Online ordering is one IT project away from being eliminated"
  • 07:46 - Welcome to the show Darren Tristano - let's define off-premise
  • 10:26 - Marketing or operations? 
  • 14:08 - Third party players, how can operators make it work? 
  • 17:27 - Can't operators opt out and simply say I'm going to get more active in my selling?
  • 19:10 - The technology is still new