Audits, cleaning schedules, SOP's, and a glowing health department inspection are a marketing advantage. Identifying key elements in your operation to keep media recognition positive makes sense. Is there a balance between clean and museum-like? Form and function strike a balance with the right systems, people using tools and brainpower that matter.
“I always look for the place where I would want to eat after I am done doing the inspection,” said “Grace.”
Grace is a department of health inspector in the mid-Atlantic whose identity is being kept concealed for her privacy as well as those locations which she inspects. Grace tells of stories of cockroaches left bobbing in salad dressing, seeing blood dripping from a cook’s open wound into meatball mixture, and “that one time I saw a dishwasher using glass cleaner in the sanitizing sink in place of sanitizer,” amongst others.
Her tales of ill and disgust are numerous. But so are stories of stand-out operations that take customer safety as a guiding light. We know what bad publicity does - ask our friends at Chipotle how the last few years have gone.Read More