Bauscher Hepp is taking automation to a whole new level.
The glassware distributor has paired Radio Frequency Identification (RFID) technology with plates, to automate the payment process for diners.
The Smart Plate has a transponder equipped with the Payment by Intelligent Solutions system, or the PABIS chip that can read what type of menu item is in the plate.
Here's how this technology works--
"In a serving line, a plate is handed to a guest, and in the process, the plate is passed over a chip reader. At this point, the transponder chip is encoded, meaning the plate then "knows" the meal item and its corresponding price," writes Bauscher Hepp. "In a self-serve line, the information about the menu item and the price is transmitted to the transponder chip as soon as the guest grabs the plate. At the end of the line, guests place food trays onto the counter next to the register, which is also equipped with a chip reader. The information saved on the various transponder chips is automatically transmitted to the payment system, and the total price is displayed."
To put it simply, the chip reads the meal then transmits the information to the register, saving the cashier and customer time.
Not only does this give the customer quicker speed-of-service, but it can lower costs by 50 percent. The chip also collects inventory data, so products can be replaced, reordered and restored, which helps to improve the efficiency in the back of the house.
But plates aren't the only glassware that can be used with this chip technology either, glasses can also be equipped, so operators can track beverage purchases.
Are Smart Plates and the Smart Glasses the future of dining? Read more at "Bauscher Hepp" now.