How Rich's is Helping Combat Food Waste Through Product Solutions

“[Consumers] expect the exact same product that they would get if they sat down in the restaurant when they get it delivered to their house… so packaging is really important,” says Diana Schaefer, Associate Customer Marketing Manager for Rich Products. “If you have a sauce or dressed product you want to make sure it’s just as fresh when it gets to the customer.”

According to the National Restaurant Association, it is estimated that 70 percent of customers will be ordering food off of restaurant premises by 2020. Foodable Labs has identified that catering order interest has increased 32.5 percent in the past year with the Top 100 restaurant chains. In this episode of The Barron Report, host Paul Barron sits down with Diana Schaefer to explore the latest catering trends to make sure foodservice operators are not missing an opportunity in the category of catering.

“Thinking about what’s on your menu that is easy to scale up, there are just some products that we’re just not going to make 50 servings of and have that great high-quality…,” explains Schaefer. “Having really good supply chain partners that understand these issues and can bring you solutions is really important to be successful.”

Schaefer shares with Foodable that packaging companies were looking at Rich’s cookies during a recent K-12 convention in Las Vegas and said they had packaging solutions in order for the cookies to be sold as a grab and go item by using a packaging solution with a warming technology. Although Rich’s still has to do some product testing for quality assurance, the company is excited to provide these types of solutions to their customers moving forward.

Listen to the podcast above to learn about some of the solutions Rich's offers to help chefs and foodservice professionals stay ahead of the game and combat food waste!


Show Notes:

  • 3:35 - Biggest challenge in catering
  • 12:25 - Rich’s Catering Product Solutions
  • 15:00 - Drive behind demand for Catering and Delivery
  • 16:45 - Millennial and Gen Z Consumer Trends
  • 20:11 - Millennial Dining Occasions Data
  • 21:30 - Grocery Stores Change Predictions
  • 23:40 - Savory and Sweet Eggspediates