The Top 5 Tech Trends Affecting the Restaurant Industry in 2018

The Top 5 Tech Trends Affecting the Restaurant Industry in 2018

Technology is always shifting and as a restaurant business owner, you must be able to adapt to stay relevant. 2018 will be another year full of disruption, as technology continues to push the envelope of how operators and brands interact with guests and how guests respond. Check out the video above and see what top 5 technology trends are poised to affect the restaurant industry. 

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Amazon Mobile App Takes on Food Delivery

Amazon Restaurants homepage

Amazon is officially taking on food delivery under the name: Amazon Restaurants. It is available now to over 20 cities in the United States.

The service is still exclusively available online to Prime members, but now also through the Amazon mobile app, Prime Now. 

Navigating the Amazon Mobile App

  • Tap the menu icon 
  • Tap on: "See all programs"
  • Scroll down to: "Amazon Restaurants"
  • Browse restaurant selection after typing in your ZIP code

As Foodable previously reported, Amazon started testing the food delivery services in Seattle back in 2014. Just this year, the logistics company began to deliver food in Las Vegas and District of Columbia.

Below you can find a complete list of cities where Amazon’s delivery services are available:

  • Atlanta
  • Austin
  • Baltimore
  • Brooklyn
  • Chicago
  • Columbus
  • Dallas
  • Houston
  • Los Angeles
  • Phoenix
  • Portland
  • Manhattan
  • Miami
  • Minneapolis
  • Northern Virginia
  • Orlando
  • Oakland
  • San Diego
  • San Francisco
  • San Jose
  • Seattle and the Eastside
  • Tampa
  • Las Vegas

Amazon Is Headed For the Grocery Store Industry

Amazon Is Headed For the Grocery Store Industry

By Adria Valdes Greenhauff, Editor-at-Large

There’s no doubt Amazon has been killing it in the world of online retail. From books to bedding, jewelry to sports equipment, there is virtually nothing you can’t order from beloved Amazon.com.

Well, except for maybe certain types of groceries, but that may be about to change. 

Thanks to the tech giant’s grocery delivery project, Amazon Fresh, consumers now have a more convenient way to shop for food online. Still, not every consumer may feel comfortable buying raw meat or fresh produce without seeing it first.

Enter the Amazon grocery store. 

According to Wall Street JournalAmazon plans to open branded brick-and-mortar stores that are, “designed to capture the large share of people who prefer to pick out their produce or bring home their groceries on the way home from work.”

As for the customer who’s all about avoiding the grocery store at all costs, Amazon has them covered too. 

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The Challenging Future of On-demand Food Delivery: Will Amazon Conquer this Segment too?

The Challenging Future of On-demand Food Delivery: Will Amazon Conquer this Segment too?

By Kerri Adams, Editor-at-Large

The initial rapid success of on-demand food delivery platforms influenced hundreds of entrepreneurs and investors to gravitate to this segment. Many of these food tech start-ups started off well-funded, but quickly the market became crowded with so many options for consumers to choose from. With the fierce competition in today’s digitally-driven market, these food tech companies are having trouble surviving.

Ultimately, this challenging time will either make or break the biggest food delivery services in the industry. There are some major players left in the game, but which one will emerge as the “Uber” of on-demand food delivery? Will it be PostMates, DoorDash, GrubHub, Caviar or Amazon?

The Beginning

In 2003, on-demand services were seen as revolutionary. Apple was at the forefront of this service when it launched the iTunes Store. Netflix launched its on-demand movie and TV show platform in 2007. Amazon cornered the e-book on-demand market starting in 2008 and Uber launched in 2009 with on-demand transportation services.

The restaurant industry was late in the game. PostMates launched in 2011, but the focus was on local goods, not restaurant delivery. Then GrubHub and Seamless merged to offer food delivery services in 2013.

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Amazon Tests Restaurant Takeout and Delivery

Screenshot of Amazon's Takeout & Delivery Page  | Amazon 

Screenshot of Amazon's Takeout & Delivery Page | Amazon 

There have been rumblings all over the media that amazon has been planning to launch restaurant take out and delivery services. Well, the e-commerce company has started to test these services in Seattle. Over 20 restaurants offer delivery and 100 restaurants are available for pick up on Amazon. The customer can order directly from Amazon, without having to bounce to the restaurant's website to see menu items and descriptions. Users can also see average wait time for the delivery.

This service is similar to their recent service launched, Amazon's Fresh, which offers the same-day delivery of groceries, toys, electronics and other items. Do you think Amazon will become the front runner for food delivery and takeout? Read More