Artificial Intelligence Is Primed To Drive Economic Growth In Food Service

In this episode of The Takeout Delivery and Catering Show, Valerie and Erle talk with Ted Cohn, Co-Founder, and CTO at Orderscape Inc, to talk about AI in food service. AI is predicted to be a major player in economic growth over the next decade in food service.

“56 percent of consumers today are ready to order meals using voice…” Says Cohn.

In today’s ever-changing technological landscape it is important to be on top of where the technology is today and where it will be in the future. Your customers are adopting faster than you are and you do not want to be playing catch-up.


  • 01:49 - Why is it important for operators to get out in-front of this technology?

  • 04:57 - Ted Cohn, Co-Founder, and CTO at Orderscape Inc, welcome to the show!

  • 07:28 - Why is voice so important right now?

  • 13:48 - How does this impact operators?

  • 17:33 - How will A.I. drive economic growth?

  • 24:49 - Can A.I. learn your customer?

  • 26:35 - Tell us about some of the success stories.


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How AI is Being Used to Reduce Food Waste

A consistent influx of food waste is an inevitable problem for food businesses. 1.3 billion tons of food is wasted every year, which is roughly $1 trillion, according to the "Food Tank."

Luckily, today, we have more technology companies developing solutions to try to limit food waste. 

Hospitals and their programs, in particular, produce a significant amount of food waste. When patients aren't eating, not only is there more food waste but there is also health implications. 

With that in mind, the Japanese company Hitachi is partnering a hospital to use Artificial Intelligence (AI) to monitor food waste.

This data helps to improve the hospital's meal preparation while also relieving the burden on nurses to check these leftovers. 

"The system works by using a camera mounted on a trolley that collects trays, taking pictures of the leftovers. The company’s deep learning algorithms then examine the images to provide analysis," writes "The Spoon." "By doing this post-meal analysis, Hitachi’s systems can recognize patterns in the leftovers that humans otherwise could not see. Japan Times writes that nurses often check leftovers now, but the task adds to their workloads and they are not trained nutritionists."

The system is still being tested, but could this AI technology be eventually used at all hospitals?

Read more at "The Spoon" now.

Another company combating food waste is FoodMaven. Listen below to the Colorado-based company's co-founder, chairman & CEO Patrick Bultema as he talks about how the online marketplace sells high-quality local and oversupplied food from distributors to restaurant operators. 

The New Ways Food and Beverage Companies are Using AI

The New Ways Food and Beverage Companies are Using AI

With consumers constantly demanding more for less, our industry is always looking for new ways to satisfy customers while keeping costs low. Sometimes, that demand can be a tall order for us humans, so companies are turning to Artificial Intelligence (AI) to hack logistics, customer experience and other aspects of business to keep themselves in the green.

But how can companies industrialize their businesses in an era where consumers are trending towards more artisanal and hand-crafted experiences?

Well, first consider that even those “hand-crafted” experiences are often orchestrated by a number of automated processes which move the product from production to testing, to packaging, to shipping, before even coming in contact with the consumer. According to VentureBeat, the challenge historically has been that machines doing this work are fixed in a certain may, meaning if the machine runs out of product or something doesn’t meet the exact standard required for the machine to run the way it’s meant to, it just won’t run, requiring a stop and manual fix.

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