By Kerri Adams, Foodable Contributor
Miami, like most big cities, is made up of many different neighborhoods with an array of culinary delights. Since August 2013, Foodable Labs has been tracking the top restaurants in the area each month by pulling consumer social data from the Restaurant Social Media Index (RSMI). The “Miami Top 25 Restaurants” ranking features restaurants that diners praise the most on social media over the span of a given month. But some of these restaurants are not actually in Miami. They are a bit north of the action, yet are still standing their ground against the best of the best restaurants in Miami.
Below, we take a look at these not-so-Miami gems and see what their formula is for success:
Bourbon Steak: Creating a Special Experience for Each Guest
Fine-dining American steakhouse Bourbon Steak is a Foodable Top 25 veteran, and has landed in the coveted No. 1 spot several times. Located 15 minutes from South Beach in the snowbird haven of Aventura, this Michael Mina restaurant is managed by two industry veterans, Executive Chef Gabriel Fenton, who directs the back of house, and Anibal Macias, the general manager. The team collaborates to achieve a singular goal: make the customer feel special.
“All we talk about in our lineups and meetings with the staff is how to make sure we go the extra mile for guests,” says Macias.
This is Macias’ seventh Michael Mina restaurant, so it’s safe to say he understands what diners want. He also recognizes the importance of consistently training restaurant staff. The staff is regularly educated with seminars to strengthen service techniques, wine and menu selections. It’s an ongoing training process.Read More