3 Ways to Promote a Better Culture

3 Ways to Promote a Better Culture

Restaurants have this stigma that it’s not a real job. It’s a means to an end until you finally grow up and do what it is that you want to do. But that’s what I absolutely love about the industry. You have the opportunity to meet people from all walks of life, from all stages of life and you get to meet some pretty interesting people.

I will admit that working in restaurants for over 14 years, the first eight of those years were of that mindset. This was a way to pay the bills and as soon as I could, I’d leave for my grown-up job. Interestingly enough, I joined a company that was a small mom-and-pop restaurant and because of their culture and the way that they treated their teams, I ended up falling back in love with the industry. I knew that it was the industry I wanted to be a part of indefinitely.

When you think about culture, it’s hard to pinpoint what that even means. It’s this term that is being thrown around by leaders in various industries. The best way to describe culture is that it’s basically the personality of the company. It encompasses the values, the goals, the mission, the work environment, the way we communicate with staff and each other, etc.

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Correcting Company Culture to Address Sexual Harassment

Correcting Company Culture to Address Sexual Harassment
  • Human Resources Guru Carrie Luxem prevents sexual harassment within restaurants using training and company culture

  • Sexual Harassment allegations about Chefs John Besh and Todd English have the industry concerned

On this episode of The Barron Report, we talk to Human Resources Guru, Carrie Luxem about how your company can better manage your team in the wake of the recent sexual harassment claims. Numerous industries have been shaken by sexual harassment allegations and the restaurant industry is no different. With top chefs like Todd English and John Besh being exposed for inappropriate behavior, the business community is concerned. Foodable, to better serve our community, has worked to deliver the best information to you about how to manage these types of claims in your business and, better yet, how to stop them from happening in the first place.

Show Notes

  • 1:11 Carrie LuxemRestaurant HR Group & CarrieLuxem.com
  • 3:53 - Uncovering a Long-Standing Problem
  • 5:01 - Culture of the Hospitality Industry
  • 6:43 - What Is and Isn't Appropriate?
  • 9:55 - Are Revealing Uniforms Part of the Problem?
  • 12:16 - Confronting Customers for Harassment in Your Establishment
  • 14:01 -  Do Not Tolerate That Behavior, Even From Power Positions
  • 18:38 - How to Stop Sexual Harassment Before It Happens
  • 22:47 - Having a Plan in Place
  • 24:56 - Hiring the Right Team
  • 28:40 - Foodable Analyzing Online Sexual Harassment Claims
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