Why Data Ownership Should Be Key When It Comes to Tech in Foodservice

According to the National Restaurant Association’s State of the Industry 2019 report, “more than 8 in 10 restaurant operators agree that the use of technology in a restaurant provides a competitive advantage, and many are planning to ramp up their investments in technology in 2019.

This is great news for consumers but with so many choices in the technology sector, operators can be left feeling overwhelmed.

What’s important to remember is whichever tech advancement— whether it's their POS, online ordering, smartphone app, mobile payment, or loyalty program— operators decide to prioritize, it must make sense for their type of business and unique customer needs.

Watch the video above to learn how BurgerFi accurately figured out what tech advancements make sense for their business to get a proper ROI and how data ownership must be a priority in this day and age!

Produced and Researched by:

Vanessa Rodriguez

Vanessa Rodriguez

Writter & Producer


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Food Tech and Incubators Are All The Rage

Food Tech and Incubators Are All The Rage
  • Food technology is creating a space for more brands and restaurants to become innovative in how they meet consumer demand.

  • Being innovative means being able to understand your consumers’ needs and providing a unique solution.

Food technology has had one of the largest impacts on the foodservice industry since social media.

In this episode, Host Bill Bender unpacks with the panelists what exactly innovation in the foodservice industry means and how it can either improve or hamper the growth of the industry.

Is this a fad or a complete shift in the model of how food innovation will occur in the future? Take a listen for more insights on how technology is innovating how we meet consumers’ needs.


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Tech Giants Uber and PayPal Partner to Provide Convenience to Consumers

Tech Giants Uber and PayPal Partner to Provide Convenience to Consumers
  • PayPal owned app, Venmo will be the newest feature on ride sharing and food delivery app, Uber.

  • UberEATS just got easier with Venmo payment feature to split meal payment.

Seamless convenience. That’s exactly what Uber had in mind when the ridesharing and food delivery app partnered with the PayPal-owned, app Venmo.

This partnership was sparked by the two companies when looking through data, Uber was mentioned in more than six million payments on Venmo within the past year.

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Across Continents: Off-Premise Comparisons At Home and Abroad

Across Continents: Off-Premise Comparisons At Home and Abroad
  • The off-premise conundrum for operators is similar in the U.S. compared to the U.K. with 3rd-party marketplaces wining when it comes to your customer information.

  • How can operators take control back?

Whether you’re are in the UK or the US, technology is driving innovation.  But where are we all going and are these technological solutions helping our restaurant businesses? In off-premise, delivery services and 3rd-party marketplaces are the disruptors everyone is talking about, at least over the last five years. Restaurant operators think they have little choice except to jump on the delivery brandwagon or be left behind in its wake. On this episode of The Takeout, Delivery, and Catering show, Valerie, and Erle sit down with Peter Backman, a U.K.-based consultant who specializes in the eating out market overseas. Peter, Valerie, and Erle discuss how the 5 Pillars of Successful Takeout, Delivery & Catering can reposition brands across the world to take the wheel. This discussion includes the onslaught of independent, aggregated, and third-party delivery providers, and the new paradigm of off-premise operations in restaurants at home and abroad. 

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