Speed of service has always been a prevalent, foundational element for restaurants. Timeliness directly affects a customer’s perception of a good or bad experience with a brand, whether they consciously correlate it or not. This could be the differentiating factor of whether a customer chooses to return to a restaurant or not. And as we become a culture even more evolved within the spectrum of tech progression, this element will only become more apparent.
Foodable Labs’ most recent report on Speed of Service, brought to you by LRS, breaks down everything you need to know about speed of service and includes proprietary data on consumer behavior and sentiment from the Restaurant Social Media Index (RSMI). The report includes the Top 10 RSMI Brands for Speed, how a restaurant operator can shift a consumer’s perception of speed (and, in turn, their perception of value), what service expectation times are for each restaurant category, how to make operations more efficient and faster without decreasing performance in other areas, and more.Read More