The Biggest Threat to Kitchen Success

The Biggest Threat to Kitchen Success

Employing a crew of trained kitchen killers means you need brain power as much as cooking firepower.

So how do you get your cooks to think, troubleshoot, and work critically? Or do you?

Asking members of the biz for their insight on how they get their cooks to think, the responses fell shockingly silent. This quiet is surprising because we ask our kitchen crews to work harder, work faster, work cleaner.

“Work smarter, not harder” is cliche and familiar. But what are we doing as leaders in the kitchen to be a catalyst for thinking?

Historically - and depending on with whom you are talking to - restaurant failure rate within five years is somewhere in the neighborhood of 80%. Poor product? Sometimes. Location? Maybe. Fiscal mismanagement? Now you are getting warmer. Off-mission? A resounding yes.

Having a mission and actually understanding how to keep the train on those tracks requires intellect. And that is where we aren’t stirring the pot.

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There are 2 Ways to Compete in the Restaurant Industry

There are 2 Ways to Compete in the Restaurant Industry

You finally open up that restaurant of your dreams. You’ve been working in other industries and finally decided to take that leap into restaurant ownership. Or maybe this is your next concept and you’ve seen the success of similar cuisines in your industry. Or maybe you’re a chef who is finally excited to be opening up his or her first restaurant.

You think to yourself, “I can do way better than this person. I could blow them out of the water and they wouldn’t be able to compete with me!”

This mindset is a dangerous one to fall into because there are only two ways to truly compete against another similar concept. Do you know what they are?

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This Service Aims to Help Restaurants Better Manage Online Orders

This Service Aims to Help Restaurants Better Manage Online Orders

It seems like we live in a time-strapped society. And now, with advances in technology and the expectation to have that technology work for you to make life easier, there is high consumer demand for the ability to have what we want, when we want and how we want it. Restaurant operators are in the service business and with that comes the responsibility to adapt to demand. Resistance could potentially lead to becoming forgotten by those who pay your bills— customers.

Needless to say, operators now have to deal with orders coming from all sorts of places. For one, orders that come from guests on location (of course), via phone for pickup or delivery, via food delivery apps like UberEATS and/or an equivalent, and even via online through food ordering services, like GrubHub and the like. Plus, with the rise of restaurant openings and an increasing market competition, most restaurant operators have to learn to cater to all to not lose out on their market share and stay afloat or, better yet, profit.

What is a restaurant operator to do to keep track of everything?

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3 Key Phrases That Sign the Decline of a Restaurant

3 Key Phrases That Sign the Decline of a Restaurant

When you listen to people talk about their restaurant, there are subtle (and sometimes not so subtle) verbal signals that causes you to have a reaction. A negative reaction. As a consultant, you hear these words spoken and in the back of your mind you hear a voice in your head say, “wait for it”. Usually those voices are not wrong. It could be a few months or a year. Eventually, those that throw around boasting remarks tend to be sitting down and eating the very words they were saying.

What you say is a reflection on what is really going on in that three-pound piece of gray matter nestled on the top of your body. The funny thing about the words we say to ourselves, is that when we repeat them with energy, we actually believe them!

Here are three common phrases uttered by short sighted restaurants that originate from the three cardinal sins of leadership: ego, pride, and denial.

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4 Myths About Restaurant Leadership Debunked

4 Myths About Restaurant Leadership Debunked

You made it to the top! You are a leader in your restaurant. Before you get too comfortable, let’s see if your leadership game is on point. Being called a leader and being a leader are at times not one and the same. With more and more restaurants opening each year the strain on the labor pool is becoming an epidemic. We struggle to fill leadership positions. Maybe the reason is because we don’t have a clear understanding of what true leadership is?

Undeclared expectations and undefined roles are usually at the forefront of this dilemma. We need to do a better job talking about what true leadership is. There are a lot of urban myths out there about what people may think is leadership. To understand what leadership is, we first must take a look at what it is not.

Here are four common myths about restaurant leadership:

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