Kitchen Life Lessons: Getting Past The "Fry or Die" Mentality

Kitchen Life Lessons: Getting Past The "Fry or Die" Mentality

"Do more of what makes you happy." —Carmel McConnell, author

I have met cooks that would crawl across a desert made of mayonnaise and broken glass to help a fellow kitchen mate. I have witnessed the current boyfriend and the ex-boyfriend work shoulder-to-shoulder during a fully-racked Friday night grind that pushed sales into the outer stratosphere. I have worked with some of the fattest human beings to waddle across the street to get behind a six-burner and push out food that would make your mama cry, all with the grace of the entire Bolshoi Ballet. All for one reason.

These kitchen hooligans, societal deviants, ex-cons and culinary school darlings alike care about what they do. We don’t have the best working hours, nor drive the prettiest of cars. Hell, we can barely behave in public - or not at all - but the unique care that some cooks bring to the meal is measured in cleaned plates and out-loud smiles. How do you teach a cook to care? Once there are some guiding lights, it becomes a reality.

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How to Spot a Toxic Culture

How to Spot a Toxic Culture

Your restaurant's culture is the life force of your brand. It creates energy. That energy transcends and influences your staff. That trickles down to encompass the guest experience. To those on the outside looking in, it can be either a beacon or a warning sign.

A toxic culture is a symptom of a much deeper condition: the total absence of leadership. The good news is that toxic cultures can be spotted and treated. Determining how aggressive you need to be with the treatment will depend on how bad the toxicity has spread into your brand. Like cancer, toxic cultures have one mission and that is to destroy your brand one person at a time. Just like in the fight against cancer, early detection is your best chance. So, how do you spot a toxic culture? Do you have one? Check out these warning signs and see for yourself.

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The Foundational ABCs of Restaurants

The Foundational ABCs of Restaurants

A strong foundation is key when building your restaurant's brand. To fully understand the foundation it's important to determine the ABC's to your company. Attitude, business, and culture can go a long way to help you achieve ultimate success in your establishment. 

Learning to care about yourself and those around you is essential. When you do this, your restaurant's foundation will grow while your customers, staff, and community will be happy for the long run. 

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