Passing Notes: The Cheesecake Factory's Road to a Disability Discrimination Lawsuit

Passing Notes: The Cheesecake Factory's Road to a Disability Discrimination Lawsuit

In 2016, The Cheesecake Factory was sued by the Equal Employment Opportunity Commission (EEOC) for failing to provide an effective accommodation under the Americans with Disabilities Act (ADA). According to the lawsuit, the company denied Oleg Ivanov’s repeated requests for orientation training with either closed-captioned video or an interpreter and instead relied on passing written notes to communicate with him at his interview, orientation, and meetings.  

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