How Millennials and Fast Casual Are Changing the World of POS

How Millennials and Fast Casual Are Changing the World of POS

[Editor’s Note: This is a sponsored post.]

Point-of-sale systems continue to get leaner, smarter, and more comprehensive. 

In this second installation of POS trends and where this technology is headed, as part of Foodable’s recently released Restaurant Technology Guide, we chat with Revel Systems, a sponsor of the Guide, about the current state and future forecasting of consumer trends, POS trends, payment integrations, and overall restaurant trends. [Check out the first installation with TouchBistro here.]

Foodable: What POS trends do you see impacting restaurants and how are you addressing them?

Revel Systems: The POS trends Revel sees impacting restaurants are: increased mobility and better efficiency, support mobile payment, enhanced security and EMV compliance, and change in POS look and ease of use. As restaurants are constantly competing to get consumers’ business, it is important for them to offer a modern and trendy space where their customers enjoy having a meal. Old POS systems are bulky and immovable and do not fit with new sleek, modern spaces, so restaurant owners are looking at replacing them with iPad-based POS systems such as Revel’s that fit better with the new design of their space. 

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The Evolution of POS Systems: TouchBistro's Alex Barrotti Talks Big Data, Security, and Driving Better Sales

The Evolution of POS Systems: TouchBistro's Alex Barrotti Talks Big Data, Security, and Driving Better Sales

Point-of-sale systems have drastically evolved over the past few years alone. Thanks to the advancement of technology, lighter, more flexible options like iPad-based POS systems are now more widely available, and these upstart companies are invading the marketplace in waves.

The rise in POS competition has led to many benefits for today’s operator, including less overhead and lower costs, and more data-based features, insights and analytics. While these perks may seem dry in list-form, consider each as a deeper dimension of long-term growth. Less overhead means a myriad of things, such as lower costs, larger margins, and room for growth, including those inevitable improvements down the road. Data-based features, insights and analytics, depending on the capabilities of specific technologies, allow operators to glean customer habits and provide opportunities not only to upsell but also to build loyal relationships.

In Foodable’s recently released Restaurant Technology Guide, the first annual technology guide for foodservice by the Foodable Network, we dive deeper into six different technology categories, including POS.

Below, we sit down with Alex Barrotti, CEO at TouchBistro, a sponsor of the Restaurant Technology Guide, to discuss the evolution of cybersecurity; how modern-day, mobile-forward POS companies will impact marketing and communications to drive business sales and new business; and what two (non-POS) trends he thinks every operator needs to be aware of for 2016. Check out the full Q&A in the 2015 Restaurant Technology Guide, and read through our favorite insights here:

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Foodable Announces the First-Ever Annual Tech Guide for Foodservice Professionals

Foodable Announces the First-Ever Annual Tech Guide for Foodservice Professionals

Search “restaurant” in the App Store, and you’ll be met with more than 18K results. 

Mobile apps are just one small piece of the restaurant technology puzzle. Combine the ever-growing, ever-shifting technology landscape with the inevitably busy schedules of restaurant professionals, and it’s easy to understand why many operators are not utilizing the technologies that makes the most sense for their business.

Foodable’s Annual Technology Guide, premiering in late 2015, aims to fill this educational gap and solve this pain point. It will be the first-ever technology guide for the foodservice industry.

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New Foodable Labs Report: Beverage Social Media Index Report Q2 2015

New Foodable Labs Report: Beverage Social Media Index Report Q2 2015

Craft culture has taken the restaurant and bar industry by storm. With so many local contenders entering the market, it’s no longer enough to just have a good product. Branding and logos, digital and social marketing strategies, community involvement, collaborations and special releases, sustainable practices and high quality ingredients, and unique processes that yield top-notch flavors in its simplest form, are all components of modern-day success for spirit and craft beer brands. And Millennials, glued to their laptops and smartphones, are watching. 

In Foodable Labs newest report, Beverage Social Media Index Report Q2 2015, we unveil the front-running brands of spirits and craft beer using Q2 data from our sister company’s proprietary Restaurant Social Media Index (RSMI). The RSMI currently tracks 127M U.S. foodservice consumers and more than 188K industry terms across 17 social media platforms in more than 430K locations. 

Top Spirits/Champagne Brands on Social Media

Based on social consumer and operator sentiment and engagement

The Top 100 Spirit Brands connect with more than 22.4 million Millennials each month. Brand-to-consumer engagement on social has become difficult in a littered pool of brands, which makes this observation especially important.

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Foodable Reveals Five Star Awards, Celebrating Industry's Best

Foodable Reveals Five Star Awards, Celebrating Industry's Best

In the restaurant industry, accreditation is a powerful way to separate the who’s who: which chefs are worth the hype and which ones fall flat. It also brings to light which more obscure establishments are beaming with talent. In the past five years alone, restaurant reviews have changed significantly, with consumers in the driver’s seat, typing away their opinions on platforms like Yelp. There are few institutions, however, that take restaurant reviewing to a more serious level, where a rigid set of guidelines must be met in order to grant the restaurant any published review at all. Michelin is most notably one of them. But what if you took the same type of principles as the Michelin Guide — where a score is based on consistent factors across the board for each restaurant — and brought that into the land of social media, where the analysis of consumer sentiment, engagement and influence in relation to a restaurant determines the ultimate score of achievement?

Enter the Foodable Five Star Awards.

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