Are you starting a restaurant business? Have years of experience under your belt, but want to learn how to take your brand to the next level?
Look no further — we've got you covered!
With Foodable Network’s “Rock My Restaurant” Season 3, we’ve switched up the formula to offer an RMR Pro premium content package. This includes 6 in-depth episodes paired with interactive elements that would normally cost you an arm and a leg: tried-and-true expert guides, workbooks, reports and more!
Each episode, co-hosted by veteran foodservice industry consultants Bill Bender and Eric Norman, will help take your operation to the top. That's right: We're giving viewers direct access to two highly acclaimed foodservice consultants at a discounted rate — all from the viewing pleasure of your own home, office or classroom.
“Rock My Restaurant” is the show that helps industry professionals build their restaurant from the ground up.
About the Rockers:
William (Bill) Bender is the Founder & Principal of W.H. Bender & Associates. He is also a California Restaurant Association Member AND a Board Member of the CRA Educational Foundation, a restaurant service analyst, a 20 year MAS/Design consultant, and is also an active FCSI member. Clients include The Loop Pizza Grill, Cheers Boston, Erik's DeliCafe.
Eric Norman serves as Vice President for MVP Services Group. He is an active FCSI member, a consumer experience analyst, a 10 year design consultant, and was awarded the Foodservice Equipment and Reports - Young Lion Award for Foodservice Consultants in 2013. Clients include Brazen Open Kitchen + Bar, Kendall College, and Indian Hills College.
Don’t miss out!
Early subscribers receive a 10% discount on the RMR Pro package. Offer good until August 3rd.
View RMR Season 3’s FREE product review episodes here.
What to Expect:
Episode 1: The Core of Your Brand
The term “brand” or “branding” is often misconstrued by business owners. Oftentimes, the word is attached to the idea of just a logo, but it’s so much more than that. Branding should be present in every aspect of a restaurant concept. Kicking off RMR PRO, in its premier episode, foodservice industry consultants and rocker co-hosts Eric Norman and Bill Bender dive deeper into how to brand your restaurant. What sets you apart from your competition?
Assets include: Proactive Management Guide, Top 8 Digital Musts for Your Restaurant, and more!
Episode 2: Basic Design for a New Brand
The design of a restaurant speaks volumes to the consumer. In the second episode of RMR PRO, foodservice industry consultants and rocker co-hosts Eric Norman and Bill Bender discuss the basic design for a new brand.
Assets include: Sample Bubble Diagram (showing space considerations and adjacencies), Project Team Member spreadsheet, and more!
Episode 3: Property Line to Consumer
Property Line to consumer is vital to a business, as is being connected to a consumer by being attractive and engaging. What should you be doing with your property from an exterior standpoint? And how does this affect sales and success?
Assets include: Interactive elements and more!
Episode 4: Team Member Experience — The Foundation of Your Company Culture
In the restaurant space, and in almost every business, your team members are your most important asset. Team members help set and maintain the company culture, and are the front-line of your brand. So, the resources you invest in them and whether they feel valued can really weigh on on a customer’s experience.
Assets include: Ergonomic Impacts on Design and Millennial Report
Episode 5: Sequence of Service
ServPoints Sequence of Service — the “choreography” of the hospitality of a restaurant that ensures consistency — revolves around the guest experience. And in today’s restaurant landscape, where competition is higher than ever with so many dining options, what you can offer guests from an experience standpoint makes all the difference.
Assets include: SSOS Worksheet Guide, ServPoints™ Guest Experience – Fast Casual Dining Checklist, and more!
Episode 6: TotalView Operations Best Practices
A TotalView Operations Audit allows consultants to get an understanding of the operating practices of a brand. This audit analyzes training and other aspects of a restaurant to ensure they meet the minimum of operating standards.
Assets include: Financial, Management,Marketing, and Operating Systems Audit