Speed of Service - 2014 Report

Speed of service has always been a prevalent, foundational element for restaurants. Timeliness directly affects a customer’s perception of a good or bad experience with a brand, whether they consciously correlate it or not. This could be the differentiating factor of whether a customer chooses to return to a restaurant or not. And as we become a culture even more evolved within the spectrum of tech progression, this element will only become more apparent.

In this report, you will learn:

  • Top 10 RSMI Brands for Speed

  • How a Restaurant Operator Can Shift a Consumer's Value Perception

  • Service Expectation Times for Each Restaurant Category

  • How to Increase Speed of Operations Without Sacrificing Quality

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