Speed of Service - 2014 Report
Speed of service has always been a prevalent, foundational element for restaurants. Timeliness directly affects a customer’s perception of a good or bad experience with a brand, whether they consciously correlate it or not. This could be the differentiating factor of whether a customer chooses to return to a restaurant or not. And as we become a culture even more evolved within the spectrum of tech progression, this element will only become more apparent.
In this report, you will learn:
Top 10 RSMI Brands for Speed
How a Restaurant Operator Can Shift a Consumer's Value Perception
Service Expectation Times for Each Restaurant Category
How to Increase Speed of Operations Without Sacrificing Quality
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