Tech & Mobile Insights
Facebook's New Food Delivery Option
Meet Facebook’s new food ordering option that can be completed directly on the site.
Here’s how it works: Go to your newsfeed where the “hamburger app icon” is and check out the local restaurants that deliver. Select what you’re craving (Mexican, Chinese, Italian) and fill out what you want.
According to PYMNTS.com there is a new restaurant reservation app making for unique dining. The latest is called Tock and the company says it aims to provide the ultimate dining experience. PYMNTS.com says guests can personalize their experience before they even get to the restaurant by using the app to let the staff know about special requests or food allergies.
According to NDP, restaurant delivery is growing fast. In fact, over the past four years, the segment has grown nearly 34 percent, which has many restaurants looking for creative ways to satisfy customers who prefer eating in to eating out. Enter the virtual restaurant. No, we’re not talking some strange virtual reality experience.
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Amazon does not just have an online presence anymore. The mega shopping site recently opened two drive-up grocery stores in Seattle, giving customers the opportunity to order online and pick up at their leisure.
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Most frequently adopted these days are self-order technologies, both at restaurant-provided kiosks and from guests’ mobile devices. Fast-casual restaurants like Panera, Starbucks, and others are providing guests with multiple service options, much like the banking industry has.
“At a bank, you can opt for traditional teller service, an ATM, a drive-thru, or online/mobile banking. Restaurants are doing the same by offering traditional counter service, ordering kiosks, touchscreen/video drive-thru, as well as online/mobile ordering. All orders are funneled to production for fulfilment and real-time inventory management,” explained Tommy Woycik, founder and president of Nextep Systems, whose tagline is “Order Food Faster.”